Shipping & Returns

Draft notice: the figures below (delivery windows, return period) are placeholders - confirm and update them to match your actual delivery and returns process before launch.

Delivery

We deliver islandwide across the Maldives. Free delivery applies on orders over MVR 750; a delivery fee applies below that threshold. [Confirm fee amount.]

Estimated delivery times: [X-X business days for Male' / X-X business days for other islands]. You'll receive a confirmation once your order ships.

Returns

If you're not satisfied with your order, you may request a return within [14] days of delivery, provided the item is unused, unopened and in its original packaging (for hygiene reasons, certain opened beauty products may not be eligible for return - [confirm which categories]).

To start a return, contact us via our Contact page with your order number.

Refunds

Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within [X] business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within [48 hours] of delivery with photos where possible, and we'll arrange a replacement or refund.

Questions

Reach us any time via our Contact page.

Last updated: [date]